Privacy Policy

Effective Date: 8-05-2025

At Kyeora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make a purchase from www.kyeora.com.

 

 

1. Information We Collect

We collect the following types of information when you visit our website, create an account, or place an order:

  • Personal Information: Name, mobile number, email address, billing and shipping address

  • Payment Information: Processed securely through Razorpay; we do not store credit/debit card or banking details

  • Order History: Items purchased, transaction details, and delivery status

  • Device Information: IP address, browser type, and browsing behavior through cookies and analytics tools

 

 

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your order, returns, or offers

  • To improve our products, services, and customer experience

  • For marketing, promotions, and personalized recommendations (only with your consent)

  • To comply with legal and regulatory requirements

 

 

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can choose to disable cookies through your browser settings, though this may limit some website functionality.

 

 

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Logistics and courier partners to deliver your orders

  • Payment gateways (Razorpay) to process transactions securely

  • IT and analytics service providers to improve our website and user experience

  • Government authorities if required by law or to protect our legal rights

 

 

5. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

 

6. Your Rights

You have the right to:

  • Access and review your personal information

  • Request correction or deletion of inaccurate data

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@kyeora.com.

 

 

7. Retention of Information

We retain your information as long as necessary to fulfill your orders, comply with legal obligations, and for legitimate business purposes.

 

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website means you accept the revised policy.

 

 

9. Contact Us

For any privacy-related questions or concerns, please contact:

Kyeora
📍 Athwagate, Surat, Gujarat, India
📧 support@kyeora.com
📞 +91 97279 92029