Terms and Conditions

Effective Date: 8-05-2025

Welcome to Kyeora! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website www.kyeora.com, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. About Us

Kyeora is an Indian-origin brand based in Surat, Gujarat, specializing in premium artificial jewelry. Our products are crafted to offer elegance and affordability, with a wide range of styles designed for modern and traditional tastes.

2. Eligibility

To use our website and make purchases, you must be at least 18 years old or using the site under the supervision of a parent or guardian.

3. Product Descriptions and Accuracy

We make every effort to display accurate descriptions and images of our jewelry. However, slight color variations may occur due to photography or screen settings. All product dimensions are approximate.

Kyeora reserves the right to update or correct product information, including pricing, without prior notice.

4. Pricing and Payments

  • All prices on our website are listed in Indian Rupees (INR).
  • We accept secure payments via the Razorpay Payment Gateway.
  • Prices are inclusive of applicable taxes unless otherwise stated.
  • Once an order is placed and confirmed, it cannot be canceled or modified.

5. Shipping and Delivery

  • We ship across India using reliable delivery partners.
  • Delivery timelines may vary based on your location but typically range between 3–7 business days.
  • Shipping charges, if applicable, will be displayed at checkout.
  • We are not liable for any delays caused by courier partners or unforeseen circumstances.

6. Returns and Refunds

  • We accept returns only if the product is defective or damaged, and the request is raised within 7 days of delivery.
  • To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase.
  • Refunds will be processed within 7-10 business days after the returned product is received and inspected.