Terms and Conditions

Effective Date: 8-05-2025

Welcome to Kyeora! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing or using our website [www.kyeora.com], you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. About Us

Kyeora is an Indian-origin brand based in Surat, Gujarat, specializing in premium artificial jewelry. Our products are crafted to offer elegance and affordability, with a wide range of styles designed for modern and traditional tastes.

2. Eligibility

To use our website and make purchases, you must be at least 18 years old or using the site under the supervision of a parent or guardian.

3. Product Descriptions and Accuracy

We make every effort to display accurate descriptions and images of our jewelry. However, slight color variations may occur due to photography or screen settings. All product dimensions are approximate.

Kyeora reserves the right to update or correct product information, including pricing, without prior notice.

4. Pricing and Payments

• All prices on our website are listed in Indian Rupees (INR).
  
  

• We accept secure payments via the Razorpay Payment Gateway.
  
  

• Prices are inclusive of applicable taxes unless otherwise stated.
  
  

• Once an order is placed and confirmed, it cannot be canceled or modified.
  
  

5. Shipping and Delivery

• We ship across India using reliable delivery partners.
  
  

• Delivery timelines may vary based on your location but typically range between 3–7 business days.
  
  

• Shipping charges, if applicable, will be displayed at checkout.
  
  

• We are not liable for any delays caused by courier partners or unforeseen circumstances.
  
  

6. Returns and Refunds

• We accept returns only if the product is defective or damaged, and the request is raised within 7 days of delivery.
  
  

• To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase.
  
  

• Custom or personalized products are not eligible for return.
  
  

• Approved refunds are processed same-day and credited to your Kyeora wallet for future purchases.
  
  

7. Intellectual Property

All content on the Kyeora website, including images, logos, product designs, and text, is the property of Kyeora and protected under Indian copyright and trademark laws. Unauthorized use is strictly prohibited.

8. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

Kyeora shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our site or products. Our maximum liability is limited to the amount paid by the customer for the product.

10. Governing Law

These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

11. Modifications to Terms

Kyeora reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website.

12. Contact Us

If you have any questions or concerns, please reach out to us:

Kyeora
📍 Athwagate, Surat, Gujarat
📧 support@kyeora.com
📞 +91 97279 92029